Shipping Info
We ship all over the World and always do the best to make sure the items get delivered to our customers as quickly as possible.
Shipping and Processing Times are as Follows:
- Orders are processed within 2- 5 business days of being received. You will receive a notification once your order has been shipped
- Delivery Time = Warehouse Processing Time + Shipping Time .
- Business days are Monday-Friday and do not include weekends or Holidays.
- If you do not receive your item within the time indicated; please Contact Us or Email us at support@shivparadise.com and we will help you track your order.
Delivery Time
- Free Delivery takes on average 15 -30 business days and in rare cases 45+ business days. The delivery time is not always stable, and it is out of our control too, because it is dependent on destination and many other factors, such as weather and busy shipping season, custom delays, local postal delays.
| Location |
*Estimated Shipping Time |
| Singapore |
15-25 Business days |
| United States |
15-30 Business days |
| Canada, Europe |
15-30 Business days |
| Australia, New Zealand |
15-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
20-45 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Tracking Number
You will receive a true tracking number once your order shipped out. You can also track it in a few days later because the tracking information usually updates in 1-3 working days.
For more Shipping information Check Shipping & delivery
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Refunds
Our goal is always to provide high-quality products at Best price. We hope you enjoy your shopping experience with us and all the items that we carry are inspected before dispatch. Our policy lasts 30 days. We guarantees return or exchange within 30 days after delivery if you are not satisfied with our products.
Make it sure to report problem within 24 hours of getting the product delivered to you. Try to be a little specific when describing your problem to us. we will reply to you within 24 hours.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
For more information about Refund check our Refund policy
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3-5 working days.
How long will my order take to arrive?
Once Orders are shipped . delivery takes up to 15-30 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@shivparadise.com
Great sunglasses
Thank you. All good.
nice
Ok
Super, thank you. Everything is fast, the glasses are cool.
The order received cool glasses correspond to the description. Fast delivery. thank you very much. Packed well. soft case and napkin for glasses.
Everything is wonderful, delivery quickly